Refund policy

Refund Policy

Thank you for choosing STAR Skateboarding! We strive to provide a safe, enjoyable, and high-quality learning experience for every student. Please review our refund and cancellation policy before booking.

Booking Confirmation

Your lesson is confirmed once payment has been received and you receive a confirmation email.

Cancellations & Rescheduling

• Lessons may be rescheduled or canceled at least 6 hours before the scheduled lesson at no charge.
• Cancellations made less than 6 hours before the lesson are generally not eligible for a refund.
• No-shows or missed lessons without prior notice are non-refundable.

Weather Policy

Safety is our top priority.

If a lesson must be canceled due to:

• Rain
• Lightning
• Unsafe temperatures
• Hazardous skatepark conditions
• Other weather-related safety concerns

STAR Skateboarding will contact you to reschedule your lesson at no additional charge.

Instructor Cancellations

If STAR Skateboarding must cancel a lesson due to illness, emergency, or unforeseen circumstances, customers may choose to:

• Reschedule the lesson, or
• Receive a full refund.

Lesson Packages

Unused lessons within a lesson package may be rescheduled according to this policy.

Refunds for partially used lesson packages are generally not available after the first lesson has been completed unless required by law.

Equipment Rentals

Rental equipment fees are refundable only if the lesson is canceled before equipment has been prepared or distributed.

Promotional Offers

Discounts, promotional pricing, seasonal offers, and referral credits:

• cannot be exchanged for cash,
• may not be combined with other promotions unless explicitly stated,
• expire according to the terms of the promotion.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund.